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Privacy Policy

Last updated: December 2024

1. Introduction

TopVacuumDeals ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website TopVacuumDeals.com (the "Website").

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Place an order on our Website
  • Create an account or profile
  • Subscribe to our mailing list or notifications
  • Complete a contact form or submit a message
  • Provide feedback or testimonials

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and geolocation data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referral sources and links clicked
  • Device identifiers and cookies

3. Types of Personal Information

The personal information we collect may include:

  • Name and email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through Stripe)
  • Order history and preferences
  • Device and usage data

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer service and support
  • Sending order confirmation and shipping notifications
  • Processing payments through Stripe
  • Preventing fraud and ensuring security
  • Improving our Website and services
  • Sending promotional materials and updates (with your consent)
  • Complying with legal obligations
  • Analyzing user behavior and trends

5. Payment Information

We use Stripe to process all payments. Your payment information is encrypted and transmitted securely. TopVacuumDeals does not store your full credit card numbers. All payment processing is handled by Stripe in accordance with their privacy policies and PCI DSS compliance standards.

6. Cookies and Tracking

Our Website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track your interactions with our Website. You can control cookie settings in your browser preferences.

7. Third-Party Services

We use third-party service providers, including Stripe for payment processing, to support our operations. These providers may have access to your information only to the extent necessary to perform their services and are bound by confidentiality agreements.

8. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may disclose your information only when:

  • Required by law or in response to legal requests
  • Necessary to protect our rights and property
  • Required to prevent fraud or illegal activity
  • Shared with service providers who assist in our operations

9. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Shipping Address Practices

We collect and use your shipping address solely for the purpose of fulfilling your orders. Your address is required to verify your location is in the United States, as we currently only ship to US addresses. Your shipping information will not be shared with third parties except as necessary for delivery purposes.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. After this period, we securely delete or anonymize your information.

12. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Opt-out of marketing communications
  • Request information about how your data is used

13. Unsubscribe

If you no longer wish to receive promotional emails from us, you can unsubscribe by clicking the "unsubscribe" link at the bottom of any marketing email, or by contacting us directly.

14. Children's Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it immediately.

15. International Users

Our Website is operated in the United States and is subject to United States law. If you access our Website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website. Your continued use of our Website following the posting of revisions constitutes your acceptance of those changes.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

TopVacuumDeals
1270 Spring St NW
Atlanta, GA 30309
United States
Email: support@topvacuumdeals.com

18. Compliance

TopVacuumDeals is committed to complying with applicable privacy laws and regulations, including the California Consumer Privacy Act (CCPA) and other state privacy laws where applicable.