Find answers to common questions about our products and services.
The C3 Home Care Premium comes with a comprehensive 5-year warranty covering all mechanical and electrical components. This includes protection against manufacturing defects and provides you with peace of mind for years to come.
Orders are typically processed within 1-2 business days. Shipping usually takes 5-7 business days for standard delivery within the contiguous United States. You'll receive a tracking number via email once your order ships.
Yes, free shipping is available on all orders over $75 within the contiguous United States. Orders below this amount may incur shipping fees based on location and delivery method.
We offer a 30-day return policy on unused products in original packaging. If you're not completely satisfied with your purchase, simply contact our support team to initiate a return. Return shipping fees may apply unless the item is defective.
HEPA (High-Efficiency Particulate Air) filtration captures 99.97% of particles 0.3 microns or larger, including dust, pollen, and allergens. This is especially beneficial for allergy sufferers and maintains better indoor air quality throughout your home.
The C3 Home Care Premium is versatile and can clean all floor types including carpets, hardwood, tile, and laminate. The included AllTeQ universal floorhead automatically adapts to different surfaces for optimal cleaning performance.
Unfortunately, we do not currently ship to PO Boxes due to the size and weight of our vacuum units. Please provide a residential or commercial street address for delivery.
We accept all major credit cards through our trusted payment processor. All transactions are encrypted and secure for your protection.